AxioraContact us
Email support@axiora.ai with your workspace name and, for incidents, the incident number (for example INC-0042). We reply within one business day, Singapore time.
Common questions
How do I install the app and turn on alerts?
Download Axiora Security from the App Store or Google Play and sign in, then go to More → Settings → Alerts on this device. You can also use the console in a browser and add it to your home screen.
How do I approve agent actions with Face ID or my fingerprint?
In Settings → Face ID and passkeys, set up a passkey on each device you approve from. Admins can then require a passkey check for every approval.
How do I connect an app to the gateway?
In Apps & models, add the app, generate an Axiora key, then use Set up to choose its model provider. Copy the code shown there into your app.
A legitimate request was blocked. What should I do?
Open the incident and choose Report false positive. While you tune things, you can switch the app to Monitor only or change the policy's action to Log only.
Delete your account and data
In the app or console, go to Settings → Delete your account, type DELETE and confirm. This permanently deletes your account, your workspace and all of its data, including apps and keys, incidents, approvals, passkeys and alert devices.
If you can't sign in, email privacy@axiora.ai from your account's email address and we'll delete it within 30 days. See the privacy policy for what we store.